Bihar, UP worse in law enforcement, southern states better placed: investigation

BIHAR had the lowest score in all police services, followed closely by Uttar Pradesh, according to the results of a national survey conducted by the independent think tank Indian Police Foundation.

Southern states and some in the Northeast performed better on most police indices compared to northern states. The five states with the highest score in overall policing – IPF Smart Policing Index 2021 – are Andhra Pradesh, Telangana, Assam, Kerala and Sikkim. From bottom to top are Bihar, Uttar Pradesh, Chhattisgarh, Jharkhand and Punjab.

The national average for satisfaction with the police was 69%.

“The survey is an attempt to assess the performance of various states on PM’s Smart Policing initiative. While it is encouraging to see 69% of people satisfied with the police in the country, we hope that wherever there are flaws, this survey will inspire states to do better, ”said Prakash Singh, chairman of the Indian Police Foundation and former DGP of Uttar Pradesh.

Bihar and Uttar Pradesh do poorly in almost all categories. (To file)

Retired IPS officer N Ramachandran, who is the chairman of the foundation, oversaw the conduct of the investigation, which has affected more than 1.61 lakh people across the country in the past five months through online and offline efforts.

The survey consisted of 10 sets of questionnaires, which included six indices of “skills-based indicators” addressing issues such as police sensitivity, accessibility, responsiveness and adoption of technology, among others; and three indices of “value-based indicators” dealing with police integrity; and an index of “Confidence”.

Bihar and Uttar Pradesh do poorly in almost all categories.

On a scale of 10, Bihar obtained the lowest score in five categories: 5.98 in “Public Trust in Policing”, 4.97 in “Integrity and Corruption-Free Service”, 5.81 in “Technology Adoption “, 5.84 in” Police Responsiveness “and 5.75 in” Police sensitivity “.

Uttar Pradesh scored lowest in three categories: 5.59 in “Helpful and Friendly Police Services”, 5.27 in “Fair and Impartial Police Services” and 5.80 in “Police Accountability”.

Overall police, Bihar scored the worst at 5.74, followed closely by Uttar Pradesh (5.81).

While Uttar Pradesh DGP Mukul Goel was not available for comment, Bihar Police Headquarters ADG JS Gangwar said he could only comment after reading the report.

However, he said: “Bihar has been a successful state despite all the challenges, given the kind of resources and infrastructure we have. It has a grassroots presence and a good urban network. Other measures are being taken to modernize it.

In the category of fair and impartial policing, the best performing states are Andhra Pradesh, Telangana, Assam, Kerala and Gujarat. From the bottom are Uttar Pradesh, Bihar, Rajasthan, Nagaland and Jharkhand.

When it comes to helpful and friendly policing, the best performing states are Andhra Pradesh, Telangana, Assam, Sikkim and Kerala. The worst are Uttar Pradesh, Punjab, Bihar, Chhattisgarh and Nagaland.

In police responsibility, the main states are Andhra Pradesh, Telangana, Assam, Kerala and Odisha, while Uttar Pradesh, Nagaland, Uttarakhand, Bihar and Chhattisgarh are down.

Residents of Bihar, Chhattisgarh and Uttar Pradesh had the least confidence in the police, according to the survey. Those in Andhra, Telangana and Kerala trusted the police the most.

“There were two striking results of the investigation where those who had had no contact with the police [in the past five years] had a lower perception of them than those who did. In addition, with almost a third of the population dissatisfied with the police, this is a huge number that we must take cognizance of, ”said Ramachandran.

He added that the survey had its limitations given the sample size for such a large country and the responses from different states were not equal. States and Union Territories such as Arunachal Pradesh, Manipur, Ladakh, Chandigarh, Lakshadweep and Dadra and Nagar Haveli were not included in the report as they returned less than 300 responses.


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